Introduction


An effective supply-chain relies not only on processes, but also on people operating within these processes. Ongoing training and professional development are vital to the productivity, profitability and efficiency of any supply-chain.

A training intervention at this level needs to be a process that is best described as the facilitation of the learning experience, not merely the regurgitation of ineffectual information. Successful initiatives have shown that training material which is both industry and site specific is a winning recipe in imparting knowledge and skills transfers.

Supply-Chain knowledge must be systematically maintained at a high level and simply having the skills is no longer sufficient. Holders of professional logistics qualifications have a tangible demonstration of their knowledge and abilities.